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Remote Executive & Customer Support | Trilingual Virtual Assistant | Top-Rated on Upwork
Hi, I’m Nelly – the founder behind Nelly’s Office, where remote support meets precision, care, and multilingual communication.
With over 10 years of international experience as a virtual assistant, customer experience specialist, and executive support professional, I help entrepreneurs, eCommerce businesses, startups, and coaches stay focused, organized, and stress-free.
I’m not just a task manager — I’m your reliable partner in business operations, here to give you back your time, peace of mind, and a sense of flow.
Hi, I’m Nelly – the founder behind Nelly’s Office, where remote support meets precision, care, and multilingual communication.
With over 10 years of international experience as a virtual assistant, customer experience specialist, and executive support professional, I help entrepreneurs, eCommerce businesses, startups, and coaches stay focused, organized, and stress-free.
I’m not just a task manager — I’m your reliable partner in business operations, here to give you back your time, peace of mind, and a sense of flow.
✨ My Mission
To offer high-quality, human-centered remote support in
English, French, and Spanish,
empowering business owners to scale sustainably and lead with confidence — wherever they are in the world.
✨ My Mission
To offer high-quality, human-centered remote support in English, French, and Spanish, empowering business owners to scale sustainably and lead with confidence — wherever they are in the world.
💛 My Values
- Excellence – I care about quality, polish, and performance
- Trust – Clear communication, reliability, and confidentiality
- Efficiency – Helping you do more with less stress
- Empathy – Creating client and customer experiences that feel human
💛 My Values
- Excellence – I care about quality, polish, and performance
- Trust – Clear communication, reliability, and confidentiality
- Efficiency – Helping you do more with less stress
- Empathy – Creating client and customer experiences that feel human
🏆 What Makes Me Different?
- Trilingual: Fluent in French, Spanish, and English
- Top Rated Freelancer on Upwork for several consecutive years
- Trusted by global clients for reliability, discretion & emotional intelligence
- Over a decade of remote work experience — across time zones, industries, and cultures
- Blending structure and heart: I’m systems-driven and people-first
🏆 What Makes Me Different?
- Trilingual: Fluent in French, Spanish, and English
- Top Rated Freelancer on Upwork for several consecutive years
- Trusted by global clients for reliability, discretion & emotional intelligence
- Over a decade of remote work experience — across time zones, industries, and cultures
- Blending structure and heart: I’m systems-driven and people-first
Why Nelly’s Office?
Over the past decade, I’ve worked with clients across industries including:
- Ecommerce (fashion, beauty, tech, gaming)
- Startups & solo entrepreneurs
- Coaches, authors, and consultants
- CEOs and executives needing day-to-day operational excellence
I’ve managed:
- Multilingual customer service operations
- Inbox and calendar management
- Excel and CRM systems
- Executive travel and meeting coordination
- PowerPoint presentations and internal documentation
- Online reputation management and review response workflows
💡 Whether you need a remote executive assistant, a multilingual customer support lead, or a right-hand person who gets things done — I’m here to help your business run smoother and smarter.
Why Nelly’s Office?
Over the past decade, I’ve worked with clients across industries including:
- Ecommerce (fashion, beauty, tech, gaming)
- Startups & solo entrepreneurs
- Coaches, authors, and consultants
- CEOs and executives needing day-to-day operational excellence
I’ve managed:
- Multilingual customer service operations
- Inbox and calendar management
- Excel and CRM systems
- Executive travel and meeting coordination
- PowerPoint presentations and internal documentation
- Online reputation management and review response workflows
💡 Whether you need a remote executive assistant, a multilingual customer support lead, or a right-hand person who gets things done — I’m here to help your business run smoother and smarter.
Your Business Deserves Support That’s Reliable, Bilingual, and Tailored to You
Whether you're:
- Scaling your eCommerce brand
- Managing a busy coaching practice
- Running a remote team or startup
- Or just need a hand with admin and support systems...
I’ll meet you where you are — and help you move forward, faster.
Your Business Deserves Support That’s Reliable, Bilingual, and Tailored to You
Whether you're:
- Scaling your eCommerce brand
- Managing a busy coaching practice
- Running a remote team or startup
- Or just need a hand with admin and support systems...