1. Who We Are
Nelly’s Office is a professional support service based in Málaga, Spain. We provide:
- Remote Business Support – executive virtual assistance, multilingual admin support, customer service, and project coordination for entrepreneurs, coaches, and remote teams.
- Second Home Care – property checks, maintenance coordination, mail management, and guest preparation for international homeowners in Spain.
- Expat & Senior Support – non-medical, practical assistance for expats and older adults in Spain, including errands, appointments, administrative help, and companionship.
This website, nellysoffice.com, is owned and operated by Nelly’s Office.
Contact us:
📧 Email: info@nellysoffice.com
📍 Location: Málaga, Spain
2. What Personal Data We Collect
We collect different types of data depending on the service you use:
a) For Remote Business Support Clients
- Name, email, company name, and industry
- Business needs or project scope
- Task details, meeting schedules, and documents you share
- Communication records (emails, messages, calls)
b) For Expat & Senior Support (Non-Medical)
- Client’s name and contact information
- Language preferences and communication needs
- Appointment schedules or reminder preferences
- Contact person (family or legal guardian, if applicable)
- Non-sensitive personal preferences (e.g., errands, tech help)
We do not collect medical data or provide medical services.
c) For Second Home Care Clients
- Property address and ownership details
- Preferred service providers (cleaners, plumbers, etc.)
- Utility providers and service coordination notes
- Travel/guest arrival schedules, if applicable
- Home access details, only with explicit client consent
d) Website Visitors
- IP address, browser, and device type
- Pages visited, time spent, referral sources
- Collected via cookies or analytics tools (see section 9)
15. Contact Us
If you have any questions or requests about this policy:
📧 info@nellysoffice.com
📍 Málaga, Spain
Nelly’s Office – Premium personal and business support in Spain.
📍 Based in Málaga, serving Marbella, Estepona, Manilva, and surrounding areas – and worldwide remotely.