Premium Remote Business Assistant Services | Nelly’s Office

Premium Remote Business Support

Your Multilingual Executive Assistant

Professional, proactive support for CEOs, coaches & remote teams who value clarity and quality

Based in Spain Serving Worldwide English · French · Spanish

Is Your Business Running You Instead of You Running It?

You’re building something meaningful, but the daily grind of admin, emails, and customer support is draining your energy and creativity.

  • Your inbox is a black hole where important messages disappear
  • Customer inquiries slip through the cracks because you’re overwhelmed
  • You’re spending more time scheduling than actually doing meaningful work
  • You’ve tried hiring help before but it didn’t work out
  • Language barriers make international support challenging

Let’s create a better way forward.

Comprehensive Business Support

Tailored solutions that adapt to your workflow, not the other way around

Admin Support
Customer Support
Special Projects

Email & Calendar Management

Inbox organization & prioritization
Meeting scheduling & coordination
Travel arrangements
Calendar optimization

Document & Data Management

Document creation & formatting
Basic bookkeeping & expense tracking
CRM updates & maintenance
Data entry & organization

Operational Support

Meeting minutes & follow-ups
Vendor research & coordination
Process documentation
Tool & software research

Multichannel Support

Email support (English/French/Spanish)
Live chat management
WhatsApp Business support
Help desk ticket management

Customer Experience

Response template creation
FAQ development
Customer onboarding support
Feedback collection

Reporting & Insights

Weekly support summaries
Common issue identification
Customer satisfaction tracking

Launch Support

Product launch coordination
Webinar setup & management
Email campaign support

Project Management

SOP creation
Workflow documentation
Team coordination

Creative Support

Basic Canva design
Presentation preparation
Content research

I Specialize In Supporting

Business owners and leaders who value professionalism and cultural understanding

Remote-First Companies

Teams needing reliable, timezone-flexible support

Coaches & Consultants

Professionals who need to focus on clients, not admin

Course Creators

Educators needing launch and student support

CEOs & Founders

Leaders who need a trusted right hand

Why Choose Nelly’s Office?

What makes my support different from typical virtual assistants

Truly Multilingual

Native-level English, French, and Spanish support with cultural understanding

Strategic Thinking

I anticipate needs and suggest improvements, not just follow orders

Professional Standards

Discreet, reliable, and committed to excellence in every interaction

Human Approach

Warm, professional communication that represents your brand well

Tech-Savvy

Comfortable with most business tools and quick to learn new ones

Timezone Flexible

Based in Spain but work across European and American timezones

Client Success Stories

Don’t just take my word for it – here’s what my clients say

“Nelly is loyal, dedicated, and flexible. Clients have given her excellent feedback. She handles all expected tasks and goes beyond.”

DH
Denis H.
CEO, AAM

Simple, Transparent Process

Getting started is straightforward and designed for your convenience

1

Discovery Call

We’ll discuss your needs, challenges, and goals to see if we’re a good fit

2

Custom Proposal

I’ll create a tailored plan addressing your specific requirements

3

Onboarding

We’ll set up systems, access, and processes for seamless collaboration

4

Ongoing Support

Regular check-ins and adjustments to ensure we’re delivering maximum value

Flexible Support Plans

Every business has unique needs. My pricing is transparent and based on the level of support you require. All plans include:

Essentials

10-15 hours/month
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Perfect for solopreneurs needing basic support

  • Email management
  • Calendar scheduling
  • Basic admin tasks
  • Weekly check-ins
  • Up to 2 priority areas
Get Started

Executive

40+ hours/month
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Comprehensive support for established businesses

  • All Professional features
  • Dedicated support
  • Process optimization
  • Team coordination
  • Unlimited priority areas
  • Weekly strategy calls
Get Started

Need something different? Let’s discuss a custom solution.

Book a Consultation

Ready to Reclaim Your Time?

Let’s discuss how I can help streamline your business operations and customer support